{"id":2547,"date":"2023-03-20T09:00:32","date_gmt":"2023-03-20T13:00:32","guid":{"rendered":"https:\/\/www.autoraptor.com\/?p=2547"},"modified":"2023-03-28T01:54:19","modified_gmt":"2023-03-28T05:54:19","slug":"car-dealership-business-success-tips-conquer-market","status":"publish","type":"post","link":"https:\/\/www.autoraptor.com\/blog\/car-dealership-business-success-tips-conquer-market\/","title":{"rendered":"8 Tips on How to Run a Car Dealership Successfully"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">It takes more than flashy signs and business cards to run a profitable dealership<\/h2>\n\n\n\n<p>Once upon a time, you worked in a busy, urban car dealership with tons of foot traffic. You were a successful salesperson, but you didn\u2019t have to try too hard. Customers weren\u2019t hard to come by, and your lot always seemed to have what people were looking for. You didn\u2019t know anything about what was happening \u201cbehind the curtain\u201d with the dealership management team, and you just focused on selling those cars.<\/p>\n\n\n\n<p>Now, though? You moved to a different state in a suburban area because you were offered a great sales manager position at a new car dealership business. You were excited at first, but then you realized the truth: customers weren\u2019t coming in\u2014and you had no idea how to get them in.<\/p>\n\n\n\n<p>News flash: A car dealership isn\u2019t the type of \u201cif you build it, they will come\u201d business. Yes, that applies to some customers, but if you want a steady stream of prospects walking through your door, there\u2019s much more work to do.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Position your car dealership business for success<\/h2>\n\n\n\n<p>The good news is that there are tons of profitable dealerships all over the country that you can learn from\u2014no need to reinvent the wheel. You already know the basics of running a car dealership business, but the most successful businesses drill down to the nitty gritty to truly understand their markets.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>1. Dig into your market<\/strong><\/h3>\n\n\n\n<p>Running a car dealership in Fairfield, Connecticut, is different from owning one in Detroit, Michigan. They are completely different markets, so if you don\u2019t know anything about your market, it\u2019s time to find out. Research your area&#8217;s demographics and learn about your region&#8217;s car-buying seasons. If you live in a cold area, right before winter could be your prime time to stock up on trucks and sturdy 4-wheel-drive vehicles for a big sale.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>2. Get very clear on your current sales goals<\/strong><\/h3>\n\n\n\n<p>You may say, \u201cMy car dealership business does have goals! We want to make more money and sell more cars!\u201d That&#8217;s not sufficient. Your goals should be S.M.A.R.T: specific, measurable, attainable, realistic, and time-based. For example, a S.M.A.R.T. goal could be, \u201cBetween May 1 to May 31, increase the number of up sheets completed in April by 5%.\u201d<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>3. Be able to name the most popular makes and models you sell<\/strong><\/h3>\n\n\n\n<p>You should always know what makes and models your customer base is buying because it will influence the cars you decide to place on your lot. If you want to <a href=\"https:\/\/www.autoraptor.com\/sell-used-car-inventory-60-days\/\">move all your cars within 60 days<\/a>, you better have what people want.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>4. Know who is buying from your dealership<\/strong><\/h3>\n\n\n\n<p>It\u2019s one thing to understand the broader demographics of your dealership&#8217;s market, but you must also grasp who most of your customers are. Are your customers more often blue-collar or white-collar? Single people or families? Younger buyers or older?<\/p>\n\n\n\n<p>The people currently buying from you can clue you into the types of vehicles you should sell, the services your dealership should offer, and how you should target these groups in your marketing efforts.<\/p>\n\n\n\n<div class=\"wp-block-group has-border-color has-palette-color-1-border-color has-palette-color-1-background-color has-background is-layout-constrained wp-container-core-group-is-layout-e53e4c95 wp-block-group-is-layout-constrained\" style=\"border-width:1px;border-radius:8px;margin-top:0px;margin-bottom:0px;padding-top:0;padding-right:0px;padding-bottom:0;padding-left:0px\">\n<h3 class=\"wp-block-heading has-text-align-center has-palette-color-8-color has-palette-color-1-background-color has-text-color has-background\" style=\"font-size:clamp(1.198em, 1.198rem + ((1vw - 0.2em) * 0.878), 1.9em);font-style:normal;font-weight:400\">Sell cars on the lot faster with AutoRaptor<\/h3>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-a89b3969 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button has-custom-font-size\" style=\"font-size:clamp(0.875em, 0.875rem + ((1vw - 0.2em) * 0.406), 1.2em);\"><a class=\"wp-block-button__link has-palette-color-8-color has-text-color has-background has-link-color has-text-align-center wp-element-button\" href=\"https:\/\/www.autoraptor.com\/demo\/\" style=\"background-color:#058a03\">Book a Quick Demo<\/a><\/div>\n<\/div>\n\n\n\n<p class=\"has-text-align-center has-palette-color-8-color has-palette-color-1-background-color has-text-color has-background\">Know if we&#8217;re the right fit within 10 minutes<\/p>\n\n\n\n<p><\/p>\n<\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>5. Learn which forms of advertising work for you<\/strong><\/h3>\n\n\n\n<p>Advertising is essential, but don\u2019t keep doing what you\u2019ve always done just because it\u2019s easy. Look at any and all current advertising efforts you have going on\u2014TV, radio, print ads, pay-per-click advertising, Facebook ads\u2014and see if you\u2019re getting a decent return on your investment. Do you spend thousands of dollars on monthly print ads, but no one comes in to redeem your coupons or ask about offers you\u2019ve advertised? It may be time to redirect your dollars to other forms of advertising.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>6. Monitor sales rep performance<\/strong><\/h3>\n\n\n\n<p>Pull numbers from <a href=\"https:\/\/www.autoraptor.com\/7-ways-auto-dealer-crm-software-can-improve-your-business\/\">your CRM<\/a>\u00a0every month to get the full picture on how your sales reps are performing. If you notice that one of your consistent performers had a bad month, you can use the opportunity to meet with them and nip any problems in the bud quickly. Conversely, if you have someone who is consistently underperforming, that may be your cue to boost your training program.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>7. Implement formal talent management practices<\/strong><\/h3>\n\n\n\n<p>McKinsey &amp; Company took <a href=\"http:\/\/www.mckinsey.com\/industries\/automotive-and-assembly\/our-insights\/how-to-build-top-performing-auto-dealerships\" target=\"_blank\" rel=\"noopener\">a close look<\/a> at top auto dealerships in the U.S. and what was separating them from the rest of the pack. It turns out that consistent talent management practices, like structured recruiting, multiple interviews for each candidate, formal training, and long-term incentives, were significant differentiators in an industry where high turnover rates are common. The dealerships with better talent management had turnover rates that were 17 percent lower than dealers in the bottom quarter.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>8. Prioritize service and customer loyalty<\/strong><\/h3>\n\n\n\n<p>Once you work hard to win people over in your market, <a href=\"https:\/\/www.autoraptor.com\/10-car-dealer-tips-for-retaining-lifelong-customers\/\">don\u2019t let them go<\/a>. Keep your customers engaged with e-newsletters, and coupons, and even offer tours of your service department to make them more comfortable.<\/p>\n\n\n\n<p>The most important thing to remember is that conquering the market in which your car dealership business is located isn\u2019t a one-off thing. If you want to stay on top, you must constantly integrate all of the steps above and change your strategy or approach as the market dictates.<\/p>\n\n\n\n<div class=\"wp-block-group has-border-color has-palette-color-1-border-color has-palette-color-1-background-color has-background is-layout-constrained wp-container-core-group-is-layout-e53e4c95 wp-block-group-is-layout-constrained\" style=\"border-width:1px;border-radius:8px;margin-top:0px;margin-bottom:0px;padding-top:0;padding-right:0px;padding-bottom:0;padding-left:0px\">\n<h3 class=\"wp-block-heading has-text-align-center has-palette-color-8-color has-palette-color-1-background-color has-text-color has-background\" style=\"font-size:clamp(1.198em, 1.198rem + ((1vw - 0.2em) * 0.878), 1.9em);font-style:normal;font-weight:400\">Sell cars on the lot faster with AutoRaptor<\/h3>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-a89b3969 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button has-custom-font-size\" style=\"font-size:clamp(0.875em, 0.875rem + ((1vw - 0.2em) * 0.406), 1.2em);\"><a class=\"wp-block-button__link has-palette-color-8-color has-text-color has-background has-link-color has-text-align-center wp-element-button\" href=\"https:\/\/www.autoraptor.com\/demo\/\" style=\"background-color:#058a03\">Book a Quick Demo<\/a><\/div>\n<\/div>\n\n\n\n<p class=\"has-text-align-center has-palette-color-8-color has-palette-color-1-background-color has-text-color has-background\">Know if we&#8217;re the right fit within 10 minutes<\/p>\n\n\n\n<p><\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>It takes more than flashy signs and business cards to run a profitable dealership Once upon a time, you worked in a busy, urban car dealership with tons of foot traffic. You were a successful salesperson, but you didn\u2019t have to try too hard. Customers weren\u2019t hard to come by, and your lot always seemed [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":201073,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_eb_attr":"","_yoast_wpseo_title":"","rank_math_title":"","_aioseo_title":"","footnotes":""},"categories":[22],"tags":[147],"class_list":["post-2547","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-auto-sales","tag-car-dealership-business"],"blocksy_meta":{"styles_descriptor":{"styles":{"desktop":"","tablet":"","mobile":""},"google_fonts":[],"version":6}},"_links":{"self":[{"href":"https:\/\/www.autoraptor.com\/wp-json\/wp\/v2\/posts\/2547","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.autoraptor.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.autoraptor.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.autoraptor.com\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/www.autoraptor.com\/wp-json\/wp\/v2\/comments?post=2547"}],"version-history":[{"count":0,"href":"https:\/\/www.autoraptor.com\/wp-json\/wp\/v2\/posts\/2547\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.autoraptor.com\/wp-json\/wp\/v2\/media\/201073"}],"wp:attachment":[{"href":"https:\/\/www.autoraptor.com\/wp-json\/wp\/v2\/media?parent=2547"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.autoraptor.com\/wp-json\/wp\/v2\/categories?post=2547"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.autoraptor.com\/wp-json\/wp\/v2\/tags?post=2547"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}